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House of Joy at Emmy Retreat Apartments provides a delightful stay experience for families and groups visiting Kicukiro, Kagarama. This two-bedroom apartment combines warmth and style, offering private bathrooms in each room, a spacious sitting area with a smart TV, and a modern kitchen equipped with essential utensils and appliances. With natural light and homely décor, the House of Joy is perfect for guests who want to enjoy comfort, convenience, and connection during their stay in Kigali.
At Emmy Retreat Apartments, we are committed to creating a peaceful, comfortable, and safe environment for all our guests.
To help us maintain this atmosphere, we kindly ask that you review and follow the guidelines below during your stay.
To preserve the calm and homely environment that our guests love:
Please keep noise levels low, particularly during quiet hours between 10:00 PM and 7:00 AM.
Loud music, parties, or any disruptive behavior are not permitted to ensure all guests enjoy a restful stay.
We are proud to maintain a fresh, clean environment for everyone.
Smoking is strictly prohibited inside all apartments and enclosed areas.
Designated outdoor smoking spaces are provided for your convenience.
A cleaning fee may apply if smoking occurs in non-smoking areas or rooms.
Your safety and peace of mind are very important to us.
Always ensure your door is securely locked when leaving your apartment.
Emmy Retreat Apartments is not responsible for loss, theft, or damage to unattended belongings.
Each house is equipped with secure locks, and guests are encouraged to keep valuables safely stored.
Please treat the apartment, furniture, and all amenities with care.
Any intentional damage or misuse of property may result in additional charges.
Respect the privacy and comfort of other guests at all times.
Kindly switch off lights, TV, and electrical appliances when not in use.
Help us conserve water by using it responsibly.
Our cleaning staff will assist with regular housekeeping — please coordinate with management for any special requests.
Our friendly team is available 24/7 to help with any concerns, requests, or emergencies during your stay.
📞 Call or WhatsApp: 0788 356 571
📧 Email: emmyretreatapartments@gmail.com
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